OVERVIEW

Kenworth PremierCare Connect systems are comprehensive repair shop and inventory control management systems that provides the tools to efficiently operate and effectively manage your vehicle maintenance business. Integrated system design means you enjoy effortless movement between the different business processes; inventory management, parts purchasing and vehicle repair and preventive maintenance management without repetitive keying of information. The simple point-and-click navigation puts your business information at your fingertips.

PremierCare Connect provides the tools to organize your business processes and information into one convenient easy to use program. From parts inventory and detailed supplier information, to tracking warranty claims in process all your information is accessible to you quickly and easily whenever you need it.

Organize your shop work schedule by reviewing the work in progress, PM services due and deferred service work not completed. You can also quickly check the status of your back ordered parts. Connect makes it quick and easy get the information you need to get organized and your work completed.

The comprehensive coverage available with the PremierCare Connect systems can also help consolidate information currently kept in multiple locations and can provide suggestions for managing other information with the feature rich screens that support all of the PremierCare Connect systems.

Connect systems help you manage the diverse areas that require your attention (Parts and Labor Expenses, Inventory Levels, Work-in-Progress, Staffing Levels, Work Assignments, Sublet Suppliers, Maintenance Schedules) with the aid of a comprehensive management and reporting system.

To make the best management decisions or to track the progress of those decisions your reports need to provide the latest, most up to date information and be available upon demand.

PremierCare Connect gives you all your information when you want it, for the window of time you determine. With the available reporting selection parameters you can choose summary or detailed reports, look at your operations from a company level or zoom in on one vehicle. You can run comparison reports by time, by vehicle or by type of work all with just a few clicks of your mouse.

With PremierCare Connect's instant purchase order and inventory control interface your partnered Kenworth dealership can assist you in managing your inventory and parts replenishment process through their instantaneous access to the purchase orders you've placed with them.

They can also help with the everyday issues of managing your inventory, from suggesting parts, recommended stocking levels, and consignment parts inventory management, all to make your business processes easier and more profitable.

The PremierCare Connect paperless process reduces your time spent on parts purchasing and receiving to free your time for more important issues.

The PremierCare Connect Web Based systems minimize the technical issues and cost associated with setting-up, administering and maintaining an in-house, computer based system. They eliminate the need for a separate in house server, server specific software and licenses, associated networking connections and repetitive upgrade costs for licensed packaged software.

All updates and enhancements are performed by the Connect team, with no involvement from anyone at your location. With the Connect team working as your IT staff, you can rest assured that all measures are being taken to protect and safeguard your fleet maintenance data, including daily and weekly backups and much, much more.

Kenworth PremierCare offers multiple Connect solutions, each system designed to provide maximum efficiency for the size and scope of your business. With the available optional modules, the Connect systems can be tailored to fit your business and management needs. Designed to grow with your business as it grows, PremierCare Connect systems provide answers to today's needs and a solution for tomorrow's opportunities.

All Connect systems are built on the same underlying platform and utilize a similar user screen design and content that makes the transition into the next higher system a seamless and easy process.

Kenworth PremierCare Connect systems provide the best value in the market placed when compared the similar competitive products. PremierCare Connect systems start at a low $5,495 for a single user WebConnect license, not including support fees. Connect Professional is priced at $6,495 per user license, not including support fees.

Connect Enterprise starts at $19,995 for a 4 user license system, not including support fees. Optional Modules and hardware are sold separately and require support fees. Support fees vary based on the Connect edition and options included in the purchase of a system. Connect systems do not include a computer or any other software.

Sales support is provided by the Customer Systems Group. Any of the sales professionals with the Customer Systems Group can answer questions you may have about the Connect Systems, guide you through the systems with a web-demo or help you evaluate which system best fits your business needs. A toll free number 877-340-2077 and an email address, connect@paccar.com are available for Connect system inquiries and questions.

After the Sale Support includes the scheduling and performing of the Connect system training also the coordination of data collection required for the setup and implementation of Optional Modules.

First Level user support is provided through the extensive, easy to use on-line help manual. The Connect system help file provides the most up-to-date information with step-by-step explanations on how to use each feature and each field of the system.

Second Level user support is provided through the toll free 800 number and through the email address to the Customer Systems Group at PACCAR Parts. The Customer Systems Group can provide support on the different processes and procedures for the use of the many system features and walk you through the process step-by-step.

System Technical Support issues involving system access and screen availability etc. is provided by Perfit Computer Systems Group Inc. with service available from 8:30 a.m. to 5:00 p.m. Monday thru Friday, Eastern Time, except Canadian statutory holidays, primarily through electronic support, e-mail and fax. Telephone support is provided through a toll free 888 number. Extended support hours and additional contact methods are available as an option.