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Software Management for Commercial Repair Shops
The pro's choice for commercial repair and inventory management software

What others are saying

“The support staff provides wonderful help.”

~Mike Martin
Shop Maintenance Manager
DSI Truck Repair

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Get im your favorite weekend vehiclePremierCare Connect puts information at your fingertips . . . so you can get your hands on your favorite weekend vehicle.

 

 

PremierCare® Connect repair shop management and inventory control software system

Busy service bayWhether you run an established repair shop, or a growing business, you need accurate, up-to-date information to make the right decisions about your operation. PremierCare Connect helps your busy diesel repair shop efficiently manage the key aspects of your business including inventory, mechanics, customers, pricing and invoicing.

The PremierCare Connect repair shop management and inventory control software system is designed to meet your needs today and down the road. Our system scales to ensure the best experience and the right fit for businesses large and small. PremierCare Connect helps you manage many of issues that require your attention, including:

Inventory Control

PremierCare Connect takes care of your inventory . . . so you can have more time for family and friends.

Excellent inventory control capabilities

Take the clutter off the shelf and put your inventory to work for you. Too much inventory wastes money. Too little wastes time. PremierCare Connect helps you avoid both situations.

  • Reduce the amount of money you have tied up in parts
  • Know exactly what inventory you have on the shelf
  • Manage all suppliers with accurate, up-to-date reports
  • Know what’s getting done and what your costs are, in less time

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Independent Repair Shop Essentials

Running a shop takes everything you’ve got — your system better be up to the job

  • Print professional looking invoices that include your company logo
  • Connect Retail system provides both work order and parts counter sales invoicing
  • Create custom pricing schedules for groups or individual customers
  • Easily manage surcharges like freight, special handling, environmental fees and taxes
  • Analyze your business with separate profit & loss reports for parts, labor, work order and counter sales
  • Customize labor rates by trucks, trailers, refer units or any type of equipment
  • Upload your financial information to the most popular programs – no double entry!
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Preventive Maintenance and Service

PremierCare Connect manages  maintenance . . . so you can get out to the great outdoors more often.

  • Manage your customers’ PM schedules as an added service
  • Maintain multiple PM service schedules for any type of equipment
  • Keep equipment on the job in good working condition
  • Alerts let you know which services each piece of equipment needs and when it is due for scheduled maintenance
  • Produce great looking detailed invoices

Customized Reports

Customized reports -parts usage

To succeed in business, you need accurate reporting to make informed and timely decisions. That means having reliable information at your fingertips.
The PremierCare system has an array of comprehensive reports on the critical areas of your repair business. They give you the data you need to quickly and easily identify where you can improve efficiency or quality and make changes to achieve your goals. The PremierCare Connect system and optional modules can generate up to 80 informative reports including:

  • Detailed and summarized reports for the work you have done for each of your customers
  • Total inventory list, stock-on-hand value and return recommendations
  • PM history and parts consumption by unit
  • Additional reports include: cost per mile, profit/loss on all key shop metrics, services due by customer, work completed by VMRS code, mechanic productivity and more!

Additional reports include: Cost per mile, inventory value and return recommendations, work order history, reports based on VMRS code, mechanic productivity

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All makes of trucks And equipment

We support hundreds of makes and modelsPremierCare Connect is custom configured to work the way your business works. Our repair shop management and inventory system software works with all makes of trucks and equipment.

PremierCare Connect software is designed by PACCAR, the industry's premier truck manufacturer. No other repair shop management software system company is backed by the experience, knowledge and expertise of a company like PACCAR.

partner with Your Kenworth Dealership

Your partnered Kenworth Dealership can provide just-in-time inventory.

Features that will make your business processes easier and more profitable include:

  • Connect customers can earn a 1% annual rebate on parts they use everyday. No other system offers the range of benefits and rewards that you have when you partner with the PremierCare Connect system
  • Automated, instant purchase orders for the quantity needed to bring stock back to normal levels
  • Replacement part suggestions for fast servicing
  • Consignment parts inventory management for easy tracking
  • Interactive rebate tracker, tracks your rebate earnings for easy reference
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Increase your Profit

As a business person, you know you have to make money on every job. Your shop management system is no different. The right system needs to reduce your time and cost, increasing your profit and free time. We do that by:

  • Eliminating the need for costly, labor intensive double data entry
  • Providing the peace of mind by protecting and storing your data 24/7/365 with state-of-the art security and back-up systems
  • Providing a solution that scales with your business thanks to a modular design that lets you decide which features to use
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Expert Support and Training

We're Here for You

PremierCare support personnelIt’s easy to get started with PremierCare Connect repair shop online truck and equipment maintenance management software. Training is provided at your pace, on your schedule. Ongoing customer support is available online or by phone from highly trained staff experienced in repair shop and inventory management. You get:

  • On-site personalized training to supplement and reinforce the primary web training. Our PremierCare Connect team comes to you.
  • A comprehensive, easy-to-use online help manual, giving you the up-to-date information and step-by-step explanations on how to use the system
  • Live, Web-based training at your pace and on your schedule
  • Ongoing training and application or technical support on the Web, e-mail and phone
  • Video support and training on more than 65 topics

The PremierCare Connect team works diligently to protect and safeguard your data using secure connections, daily and weekly backups and much more. They also update and enhance the system from behind the scenes so your staff doesn’t have to.

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