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"The integration with our Kenworth Dealership has also been key…training and support of the system has been phenomenal”
You probably have more questions. No problem. We have Video support and training on more than 65 topics!
Here are some of the questions people ask most often about PremierCare Connect commercial repair and inventory management software.
Q: Does this system work for all makes of trucks?
A: Yes, PremierCare Connect software works with all makes and models of equipment in addition to Kenworth trucks. You can manage repairs and preventive maintenance services for things like construction equipment, pick-ups and more.
Request Demo | Back to TopQ: Can PremierCare Connect produce invoices?
A: Absolutely. The Work Order Invoicing Module provides complete support for creating invoices, managing parts and labor mark-ups, surcharges and shop supply charges, plus a full complement of Profit & Loss and Invoice History reports.
Request Demo | Back to TopQ: We have three shops across the state; can PremierCare Connect help me manage all three shops when we buy parts from different suppliers at each location?
A: Yes, you can configure PremierCare Connect to manage parts costs and repairs at each location and keep separate costs for each. Plus, you can set security levels so staff at each location can see only their own information. As the manager, you will have access to all information for all locations.
Request Demo | Back to TopQ: We keep all our information and records on spreadsheets. Can we upload them to PremierCare Connect so we don't lose any information?
A: Yes. The initial user license for PremierCare Connect includes uploads of up to four spreadsheets; more can be uploaded for an additional fee. Typical uploads include information about units, parts, warehouse locations, suppliers and employees.
Request Demo | Back to TopQ: What kind of training will I get?
A: We provide one-on-one training through a series of Web conferences and we send one of our Connect team members right to your site to provide training. Your PremierCare Connect trainer will contact the person you designate to schedule the training and will provide a toll-free phone number and Web conference site log-on. This individualized approach provides a hands-on training at your pace at your convenience.
Request Demo | Back to TopQ: What if we need help after our initial training is complete?
A: We have a comprehensive support website dedicated to helping you. It includes articles, FAQs, customer ideas, a training events calendar and general support information. You will also find more than 65 how-to videos providing step-by-step instruction on the most requested processes and procedures. We also offer regional training sessions at various locations in the US and Canada, where you can learn from our professionals and share experiences with other PremierCare Connect users.
Request Demo | Back to TopQ: How can I learn more about the PremierCare Connect system and see if it is right for my business?
A: When you Contact Us, a PremierCare Connect sales administrator will respond and help you find out if the Kenworth PremierCare Connect system is the right fit for your business. Have another question? Contact us.
Q: What are the system requirements?
A: To use PremierCare Connect fleet maintenance management software system requirements you will need:
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